Return Policy:

Returned Merchandise:

Credit Card refunds under $10.00 will receive cash for the refund amount.

Merchandise returned not in its original packaging, but in original saleable condition within 30 days accompanied with the original sales receipt will be eligible for an in store credit or exchange for the original purchase amount.   Used merchandise may not be returned.

Merchandise returned with a gift receipt will be eligible for in store credit or exchange for the original purchase amount.  The White Elephant reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason.

Merchandise that is eligible for a mail-in rebate may only be returned with the original UPC and receipt.

·         Ammo

·         Firearms

·         Primers

·         Reloading Components (Pending inspection of factory seals)

·         Sleeping Bags

·         Game Calls (Pending inspection of factory seals)

·         Electronics (Pending inspection of factory seals, opened boxes will only receive an in store credit)

·         Undergarments (Pending inspection of factory seals)

Items returned due to manufacture defects may be replaced within 30 days of purchase accompanied with a receipt, unless a manufacture requires that the returns be handled by their customer service department.  Defective items returned past the 30 day time limit will need to be directed to the manufacture.

                Items excluded from returned and defective merchandise replacement:

·         As-Is merchandise

·         Merchandise labeled and sold as Closeout Items

Items that have a factory recall will be handled based on the requirements of the factory. 

Sales are final on customer specified items that are a non-stock item.  Special order items may only be returned if the item received was not the item requested due to a mistake by the factory or store.   Down payments on special orders are non-refundable once an item has been shipped.  A refund may be issued to the original method of payment if an item has not been shipped.

Firearms with manufacture defects may be return and exchanged for the exact model accompanied with the original sales receipt within 30 days.  Special order firearms need to be sent to the factory for repair.